We are committed to deliver the ordered products to the right customers at the right time, so you can set aside all your apprehensions and avail our services without any reluctance.
We provide you with a well-established delivery mechanism that ensures that the products ordered reaches without any defect, damage or quality-issues.
We're currently offering FREE DELIVERY on all DOMESTIC orders.
For INTERNATIONAL orders we provide free shipping above USD 129 order value.
We ship all orders by fastest possible air courier services like USPS, DHL, Fedex, Speed Post etc and they deliver within 48-72 hours across USA, Europe and all Major cities of Middle and Far East.
Please note that all the products will be shipped from India.
Ethnicdukaan.com ships all parcels with fully insured at no extra cost to customers. If Courier Company fails to deliver, you do not suffer any loss. In-transit risk is all ours. But ED will not be responsible for lost and stolen packages or any full or partial damages to the package after being left at customer's address by postal / courier agency.
We will send you an email with tracking details of your order, as soon as the items are shipped from our end. You may also check the same on our order status page.
Address Change Requests
Once an order is placed, you're not allowed to make any alterations. But as far as the address change request is concerned, it can be accommodated within 24 hours of order placement. You may send your alteration request to firstname.lastname@example.org and the needful will be done.
Shipping Time Frame
For each item we have mentioned time to ship along with the item image. These are indicative & approx values only and items can be shipped earlier or later also on case to case basis depending on availability of item and other factors. It is advisable to email us with the item codes to get more accurate time to ship estimate. We are proud to offer such shipping values to our customers, especially when paired with our fast delivery times. In most cases, your order will be processed within 48-72 hours of your placing it. You can expect to receive your order, on average, within 7 -15 business days of placing the order.
VAT & Custom Duties
VAT / Custom Taxes and Import Duties are not in our control. Please note that if there are any customs or duties applicable for the ordered items, it would be billed separately to the customer by the courier company at the time of delivery. The duties and taxes are not a part of the customer's payment made to us. You’ll be charged as per the rules of your country or government. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation. They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on case to case basis.